Desktop Support Technician Program

Desktop Support Technician
Secure the knowledge that is required to become a confident Desktop Support Professional

Become a Sought-After Desktop Support Technician in Maine

  • Full & Part Time Programs Available
  • Hands-On Training in state-of-the-art labs
  • FLEX-TRAIN – Work at your own pace – customize the program to fit your life

Launch a Successful IT Career in as Little as 4 Months*

Schedule a Tour This program is offered at our Scarborough & Lewiston, ME campuses.

Organizations need qualified entry-level professionals to support the Microsoft Windows Desktop Operating System environment.

IT Student Testimonial Video

This comprehensive program covers a wide range of topics mapped towards CompTIA©  exams and to the new generation of Microsoft© Exams. The Desktop Support Technician program is intended for technical support staff to troubleshoot Microsoft applications and Windows.

Career Opportunities

Graduates of the Maine-based Desktop Support Technician program are prepared for entry-level employment in a variety of positions including:

  • PC Repair
  • Desktop Support
  • Help Desk
  • Networking

Becoming a Confident Desktop Support Professional

As a graduate of this program, you’ll enter the professional world with self-confidence, secure in the knowledge that you have the necessary skills to serve clients and impress employers. The Desktop Support program will cover a variety of relevant areas in detail, including:

  • Internet and Computing
  • A+ PC Technician
  • Network+
  • Microsoft Windows Client Professional

Graduates of this program are also able to demonstrate expertise in the resolution of end user incident requests involving troubleshooting and configuration of hardware, software and network settings. You’ll feel comfortable and prepared to communicate effectively, either independently or as part of a team, solving problems using computer and computer repair principles.

“This experience has been the best of my life. I cannot say enough wonderful things about all of my instructors – the instructors love and passion for teaching was evident every single day in the classrooms. I recommend NTI to anyone that is interested in furthering their education.”
– Laura Morgan

Industry Certifications

This program prepares students to pass the following important Industry Certification exams:

  • CompTIA A+
  • CompTIA Network+
  • Microsoft Windows Solutions Associate (Windows OS)

Learn more about National Certifications

Our Desktop Support Technician training program covers a wide range of topics mapped towards two CompTIA certifications (A+,  Network+) and to the Microsoft’s next generation of certifications, the Microsoft Windows Solutions Associate for Operating Systems.  As its name implies, this certification is intended for technical support staff to troubleshoot Microsoft applications and Windows.

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Course Delivery

Everyone learns differently. NTI’s exclusive “FLEX-TRAIN” was designed to address each student’s individual learning style and pace. Our unique blended learning format was created especially for adult students, and offers a high degree of flexibility. This innovative and successful approach sets NTI apart from other schools.

Our programs allow you to progress through material with the aid of one-on-one instruction, multimedia software, interactive courseware, and measurement testing. And because our learning model is so flexible, NTI students can match their training schedule to the demands of their personal lives.

Full & Part-Time Schedule Options – Choose the Program that Works Best for You

Find Out More…

For more information on this career and to explore whether training as a professional Desktop Support Technician at Northeast Technical Institute is right for you, fill out the form on the side of this page to receive free career and program information right away.

Get the answers you need…Fill out this form for your FREE Career Starter Guide complete with career analysis, videos, school catalog and more!

To speak to a friendly and knowledgeable NTI Career Advisor, call us at 1-800-447-1151. Ask about coming in for a free tour of the campus nearest you. See for yourself what career training from NTI is all about, and how this could be the change you’re looking for.

Companies That Hire Our Graduates

Companies That Hire Our Graduates

» This program is offered at the Scarborough campus.

* Program length when completed in normal time.

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